Refund policy
Return Requirements:
Returns can only be made for a full refund/exchange if the item is not acceptable or the size is incorrect. Merchandise that is worn, damaged or altered in any way may not be returned and will not be refunded. A return can be made as long as it meets all of the following guidelines:
- Return within 15 days of receiving
- Gloves are in new/unused condition with all of the original packaging
- Nothing has come in contact with the gloves (including a ball as our high quality latex can pick up dirt leaving the gloves used)
- Gloves have not been washed
Bravo Futbol and its suppliers cannot be held liable for such normal wear and tear from the use inside or outside the intended use as this is a soft professional grade latex.
If the above conditions are met:
- Print, complete, and place return authorization form (PDF) in with the item(s)
- Return using the United States Postal Service if possible to:
Bravo Futbol - Returns
5062 South 108th St. pmb 316
Omaha, NE 68137
- Return postage is the responsibility of the customer
- Tracking is recommended as we will not be held responsible for lost packages
If product is faulty or there was an error on our part, email customer service and provide complete details and/or pictures. We will evaluate and advise if return for full refund/replacement request is warranted and if so, we will provide return shipping authorization.
*All items are subject to inspection once received to determine if a refund will be granted. We have full right to deny refund/exchange on any return if guidelines are not met completely.